Customer Support and Warehousing
Our customers depend on our ability to listen and solve whatever problems they face. From Plan-board schedules to bar coding, to making seemingly impossible delivery times, our customers know they can pick up the phone, and expect Like Machinery to respond to their requirements and provide proven results. Our Engineering, Production and Quality Control Departments maintain a free flow of coordinated communication to help guarantee and maintain the highest quality product at the lowest cost.
Our personal approach includes economical purchasing practices based on years of experience with suppliers who meet the demanding standards we require, even beyond those of our customers.
Our customers count on Like Machinery personal attention, whether they need one part or one million. Our sales team, like our engineering staff, is thoroughly versed in the art of power satisfaction. They are resourceful, expedient, and ready to serve and provide timely feedback.
We pride ourselves in our mantra of customer support and service being an attitude, not a department. Our dedicated team members oversee each account, assuring quality, delivery information, and complete customer interaction.
Warehousing / Plan-board Customer Support
We have stocking programs for most of our customers to ensure we have minimum stock on hand to satisfy schedule changes or other delivery demands.
VMI (Vendor-Managed Inventory)
Blanket Order Systems
EDI (Electronic Data Interchange) Systems
ERP (Enterprise Resource Planning) Systems
Logistics and Packing Service
LIKE’s specialized in “the entire manufacturing process execution”simplifies even the most complex customer supply chains.
All the secondary operation can be finished in-house，such as in-line part-to-part assembly to reduce component cost and creating efficient production Our custom-made packing services purpose is delivery is safe, on time and exceeds all expectations.